Setting a strong password


  1. strongpasswordPassword complexity:
    • Should contain at least one character from each of the following groups:
      • Lower case alphabet
      • Upper case alphabe.
      • Numbers
      • Special characters – !@#$%^& ?_~<>{}[]().
  2. It would be advisable to avoid the following:
    • Name of family members, friends or pets
    • Personal information about yourself or family members. This includes the generic information that can be obtained about you very easily, such as birth date, phone number, car registration number, street name, house number etc
    • Sequences. i.e. consecutive letters, numbers or keys on the keyboard, e.g. abcde, 12345, qwert
    • Dictionary words with a number or character
    • Real word from any language
    • Word found in dictionary with number substitution for word look alike (e.g. replacing the letter ‘O’ with number ‘0‘. i.e passw0rd)
    • Any of the above in reverse sequence
    • Any of the above with a number in front or back
  3. Create a unique password every time:
    • When you are changing a password for an existing account, it should not be the same as the previous password. Also, do not use incremental passwords while changing it i.e password1, password2 etc.
  4. Never write down your passwords:
    • Creating a very strong password and writing it down on a piece of paper is as insecure as creating a weak password and not writing it down anywhere
  5. Don’t share with anyone:
    • This includes your colleagues, friends and family
  6. Never send your password to anybody in an email:
    • Several hackers send emails as a support person asking for your user name and password through email. Legitimate organisations such as Groupcall, will never ask you for your user name and password either via email or over the telephone. If you are receiving remote support, the support person will ask you to enter your password
  7. Change password immediately if it is compromised:
    • Even if you have the slightest doubt that someone might have stolen your password, change it immediately